Privacy Policy

SB Farnham Taxi Services is committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, and protect your information when you use our website and services. By using our services, you agree to the terms outlined below.

1. Information We Collect

We may collect and process the following information when you interact with our website or services:

• Personal Information: Name, email address, phone number, pick-up and drop-off locations, booking details, and any other information you provide during the booking process.
• Payment Information: When you book a service online, payment information may be collected through secure third-party payment providers.
• Usage Information: Information about your interactions with our website, including your IP address, browser type, and pages visited.

2. How We Use Your Information

We use your information for the following purposes:

• Booking and Transportation Services: To process your bookings and provide the requested services, including local and long-distance rides, airport transfers, and wedding transportation.
• Customer Support: To respond to your inquiries, resolve issues, and provide assistance.
• Improving Our Services: To understand how customers use our services and to enhance our offerings.
• Legal Compliance: To comply with applicable laws and regulations, such as retaining records for tax and accounting purposes.
• Marketing and Communications (With Consent): To send updates, promotions, and relevant information about our services. You can opt-out of these communications at any time.

3. How We Share Your Information

We value your privacy and do not sell your information to third parties. However, we may share your information with:

• Service Providers: Trusted third-party providers (such as payment processors and email platforms) who assist in delivering our services.
• Legal Obligations: Authorities or government entities when required by law, or to enforce our policies and protect our rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Data Security

We implement strict security measures to protect your information. However, no method of transmission over the internet or electronic storage is fully secure. We work to ensure our security measures are continually updated and aligned with industry standards.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies help us understand how visitors interact with our website, enabling us to improve functionality and services. You can disable cookies in your browser settings, but this may impact your experience on our site.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Accessing Your Data: Requesting access to the personal information we hold about you.
• Correcting Your Data: Requesting corrections to any inaccuracies in your personal information.
• Deleting Your Data: Requesting deletion of your personal information, subject to certain legal exceptions.
• Opt-Out: Opting out of promotional communications at any time.

8. Children’s Privacy

Our services are not intended for children under 13, and we do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will take steps to delete that information promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we update this policy, we will notify you by revising the “Last Updated” date at the top of this page. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us at:

SB Farnham Taxi Services
98 Roman Way
Farnham, GU9 9RQ
United Kingdom
Email: contact@sbfarnhamtaxis.com
Phone: +44 1252 280 135 / +44 7949 121 075